Security Awareness

September 2022 Security Awareness Training: Call Center Scams

Flagstar Bank was compromised in a data breach that stole the personal information of more than 1.5 million customers. Call center scams are an increasingly prevalent threat that can lead to such incidents. In this episode, starring Tia Carrere as Heidi, you will gain direct insight into how common call center scams work. Watch to learn more about call center scams so you can identify and prevent these types of threats!


 What will you learn from this episode?

1. Verify phone numbers and email subject lines by running a web search.
2. If you don’t have confidence in the person you are talking to do not follow their instructions.
3. Always confirm a sender’s email address.

Learn more about our Managed Security Awareness Training Program or Log in now to watch this episode.


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